Welcome to Juba Health Products
Healthy Water for a Healthy Life
Frequently Asked Questions
Do the water machines remove chlorine?
Yes. It contains a solid carbon block as well as activated carbon media.
Are your machines the same as Kangen water?
Kangen is a brand name, it is not a type of water.
It is a myth to say that Kangen water is better than alkaline, ionized water, when in fact they are the very same thing.
Fact: The word "Kangen" in Japanese means "return to origin" and is
simply a marketing term. Our water ionizers contains a filter and
ionizing chamber just like all other alkaline water ionizers. Also our ionizers create the same type of alkaline and acidic water as
created by all other water ionizers.
What is the lifespan of the filter cartridges for the Water Ionizer?
6000 liters or about 1 year of use. If you use a pre-filter, you can extend the life of the built in filter.
How does it connect to the water supply?
It is connected via a divertor valve, which is installed on the end of your faucet aerator. This valve which has a lever allows you to use your sink as usual when needed. When you would like to produce Alkaline or Acidic Water, simply turn on your faucet and turn the lever to divert the water flow to the unit.
You can also connect using an under counter filter system or other connections if available.
Does it remove minerals from my water?
NO. It keeps the valuable minerals such as calcium, magnesium, and potassium in the water. When the filtered water enters the electrolysis chamber, the negative electrodes attract the positive alkaline minerals to their compartment; while the positive electrodes attract the negative acid minerals to theirs. So one stream has only alkaline minerals and the other only acid, at which point alkaline water flows out from the Ionizer's top outlet, and acid water from the drainage outlet.
What are the size of the units?
approx. 8.5 " W X 13.5 " H X 5.5 " D
What is the weight of the units?
4.5 Kg empty 5Kg with water. approx. 11lbs.
How many pH setting does the unit have?
NC-10 total 5, 2 acidic (3.5, 5.5) and 3 alkaline (7.5, 9.0, 10)
#719 total 6 2acidic and 4 alkaline (has micro adjustments)
note: PH varies with water pressure and the PH of the tap water. Also you can adjust the PH to any value between 7.5 an 10
How many stages of filtration does the unit have?
2 stages - Silver Activated Carbon Filter with a 6000 liter capacity
#719 had 4 stages. 3 in pre-filter and 1 inside the machine.
Can I run hot water through the unit?
Not recommended. The recommended operating temperature of the unit is 41F- 95F
How much water does it produce?
Between 1.5L/min to 2.5L/min. This depends on the Flux or the volume of the water to the NC-10 and the desired PH of the water on the highest setting.
How long does it take to produce alkaline water?
You can produce alkaline water instantly and continuously. We
recommend using a slower flow rate because the longer the contact time
in the filtration and electrolysis stage, the better.The flow rate is adjustable with the built in programing via the front panel.
How long does the alkaline ionized properties of the water last?
It can last up to 48 hours. You may also refrigerate the water.
Should I use a special container?
We recommend a glass or low dense plastic container with a sealed lid.
Can I leave it on all the time?
Your Water Ionizer automatically turns on when water is run through it
and automatically turns off when water stops running. If you are leaving home for an extended time, it is recommended to unplug the NC-10 to protect from surges or lightning.
How do I install Water Ionizer?
Installation is easy and takes only minutes. You need only a screwdriver -- comes with all the connections you will need.
How do I know when the filter needs replacing?
The NC-10 Water Ionizer utilizes two cartridges. The unit has a digital LCD display which constantly shows both readings for each filter cartridge. When the front panel indicator shows the filter time at 0, the cartridge needs replaced.
What is Ionized water and how is it different from regular water?
Ionized water is split into two streams through a process called electrolysis. One stream is alkaline water with a pH above 7.0 and the other stream is acidic water with a pH below 7.0. The alkaline water is mainly used for drinking. The acidic water is used for sanitizing and disinfection, and has other uses such as an astringent for the skin.
What benefits does Ionized water have in household uses?
Use it for watering plants for optimum hydration and for more absorption of nutrients (acidic vegetables such as tomatoes and tropical plants may prefer the acid water, while alkaline vegetables such as leafy greens may prefer the alkaline water - consult a garden specialist for more information). The acidic water is anti-bacterial which makes it ideal for cleaning sensitive or acne skin. You can also use the acidic water for disinfecting vegetables and surfaces particularly where food is prepared and consumed. Give vegetables a quick rinse in alkaline water before cooking to enhance flavor.
When I store alkaline ionized water in a bottle, it goes cloudy and deposits form. Why is this?
This is because the alkaline ionized water is rich in calcium minerals. If there is a lot of CO 3 available in the water, it combines with calcium to form CaCO 3 (calcium carbonate). This implies that the reducing (alkalizing) process has occurred. There is nothing wrong with drinking the contents; however, you are advised to wash the container in citric acid with 1L of water to clean the container.
What is the ORP (oxidative reduction potential) of the NC-10 Water Ionizer?
The NC-10 Water Ionizer succeeds in achieving a high electrolytic reduction power, also known as oxidative-reduction potential, or ORP. Electrolytic reduction is a measure of the ability to eliminate reactive oxygen - which is its anti-oxidant ability.
Why shouldn`t you use the alkaline water when taking medications.
The
stomach has an acidic environment of 1.8 and medication is designed to
work at that pH. Therefore, the medication may be ineffective or cause
complications if mixed with alkaline water. You can still use the
purify selection on the machine.
How do I adjust the PH and ORP of the NC-10
In the user manual on page 17 are the instructions to change the PH and ORP of the NC-10. When you change the PH you also change the ORP, the 2 go together.
Step by step instructions to raise the PH on the NC-10:
- Turn on the water, so water is flowing through the NC-10
- Press and hold the Alkaline 1 button until you hear a beep (aprox 5 sec)
- Press the Alkaline 3 button to raise the PH. Each time you press the Alkaline 3 button, the PH will increase by aprox .1 PH. Press the Alkaline 3 button several times until you reach the PH you want for Alkaline 3.
Step by step instructions to lower the PH on the NC-10:
- Turn on the water, so water is flowing through the NC-10
- Press and hold the Alkaline 1 button until you hear a beep (aprox 5 sec)
- Press the Alkaline 2 button to lower the PH. Each time you press the Alkaline 2 button, the PH will decrease by aprox .1 PH. Press the Alkaline 2 button several times until you reach the PH you want for Alkaline 3.
What is the TDS range?
The TDS is Total Dissolved Solids. The factory default setting should be fine if you do not know the TDS of your tap water.